Terms of use · SG Home Food

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These Terms are the rules for using SG Home Food. By using the website or app, you agree to them. In these Terms, "we" and "us" means SG Home Food, and "you" means anyone who uses it.

1. About SG Home Food

SG Home Food helps people find home cooks and bakers of every cuisine across Singapore. Sellers show their stall, their food and how to order from them. We don't make, sell or deliver any food.

2. Who can use SG Home Food

You can look at stalls without an account.
To make an account, you need to be 13 or older. If you're under 18, please check with a parent or guardian first.
To sell, you need to be 18 or older, and the stall must be your own home food business.

3. Who is responsible for what

Each seller runs their own home business. The seller is responsible for their food, and for following the rules for home food businesses, including the rules from SFA, HDB and URA.
When you order, you're ordering from the seller, not from SG Home Food.
We're responsible for this website and app, and for the personal details we collect (see our Privacy notice).

4. For sellers

Before a stall can appear on the app, the seller must read our Seller Agreement and tap "I acknowledge and agree". It has two parts:

A reminder of the main rules for home food businesses, with links to the official pages. The seller confirms they understand that following these rules is their responsibility.
Our rules for what can go on the app: only the food allowed here (see section 6), true food information, accurate prices, real photos of their own food, no fake or paid reviews, and using customers' details only for their orders.

Our team checks each stall before it opens, and each photo before customers see it. We may pause or remove a stall that breaks our rules.

5. Food information

Halal information, pork, vegetarian and allergen information comes from the seller, and the app shows it as "Declared by seller". We don't check it. If you have an allergy or a food need, please ask the seller before you order.

6. What can't be sold on the app

catering and buffets
ready-to-eat raw seafood, such as sashimi or raw oysters
alcoholic drinks
anything else that's against the law

7. Ordering and payments

SG Home Food doesn't take payments. You can send an order to a stall in the app, or chat with the seller on WhatsApp. Either way, the order is between you and the seller: the seller decides whether to accept it, and you pay the seller directly. SG Home Food never handles money.

If this changes, we'll update these Terms first.

8. Reviews, photos and reports

A review must be honest and about your own order. Don't post anything rude, hateful or untrue, or anyone's personal details.
Photos must be your own, and show the food. Our team checks each photo before others see it.
When you post a review or photo, you let us show it on SG Home Food and in its share links. You can delete it at any time.
Nobody is ever rewarded for a good review: a review counts the same whatever its stars.
We may hide a review or photo that breaks these rules. You can report a stall or a review that you think does.

9. Your account

You sign in with a code sent to your email, so please keep your email account safe. Tell us straight away if you think someone else has used your account. We may pause or close an account that breaks these Terms, or that's used to harm others or the app.

10. Points, stamps and other game parts

Points, stamps, levels, badges, stickers and challenges are just for fun. They have no money value, and can't be sold, swapped, or turned into cash or discounts. They never depend on how much you spend.

11. Our responsibility

We work to keep SG Home Food running and correct, but we can't promise it will always be available or free of mistakes.

We aren't responsible for the food, or for what happens between customers and sellers, for example an order that isn't made, is late, or isn't as described. As far as the law allows, we aren't responsible for any loss that comes from using SG Home Food.

Nothing in these Terms limits our responsibility for death or personal injury caused by our negligence, or for anything else the law doesn't let us limit. These Terms don't take away any rights you have under Singapore law, including as a consumer.

12. If something goes wrong with an order

Please talk to the seller first. If you can't sort it out, contact us: we can help, and we can pause a stall that breaks our rules. If you need to make a claim against a seller, Singapore's Small Claims Tribunals hear many kinds of claims.

13. Changes to these Terms

We may change these Terms. When we do, we'll update the date at the top of this page, and the new Terms apply from then. When the Seller Agreement changes, sellers are asked to read and agree to the new version.

14. The law

These Terms are governed by the law of Singapore, and Singapore's courts and tribunals deal with any dispute about them.

15. Your personal details

See our Privacy notice.

16. Contact

See our Contact page.

17. Map credits

The home page's map of the whole island is our own drawing, made from government outlines of Singapore's planning areas. It isn't an official map. Contains information from Master Plan 2019 Planning Area Boundary (No Sea) accessed on 29 September 2026 from data.gov.sg, which is made available under the terms of the Singapore Open Data Licence version 1.0.